Risk Management system

• First Line of Defense

It includes retail, corporate, and other customer-facing employees during the contracting phase of relationships and involves supporting the line of business to conduct their banking as the first line of defense.

• Second Line of Defense

The Risk & Compliance Function constitutes the second line of defense within the Risk Governance Structure, including Loan Review, Compliance Officers, and the Chief Credit Officer, to assess risks independently of credit risk.

• Third Line of Defense

It includes the internal audit team, which can be defined as risk and control self-assurance.