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Our Vision

To be the leading financial institution driving sustainable growth and development in the tourism and SME sectors with innovative financial solutions and technology-driven services, while promoting economic prosperity and preserving cultural heritage of Myanmar.

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Our Missions

  • To provide comprehensive financial services and solutions tailored to the unique needs of the tourism industry.
  • To create a vibrant and sustainable tourism ecosystem and support the cultural preservation, and community development in Myanmar.
  • To empower local entrepreneurs and small businesses by providing access to financing, expertise, and resources to support their growth and success.
  • To continuously innovate and adapt to evolving market trends and customer needs, by leveraging technology to enhance efficiency and customer experience.
  • To engage in corporate social responsibility initiatives that benefit local communities, promote education, and support sustainable development projects.
  • To nurture a diverse and inclusive work environment that values teamwork, professionalism, and continuous learning, by empowering our employees to reach their full potential.

Our Cole values help us set the bar for good banking high

1

Trust

We aim to build trust and long-term relationships with our customers, employees, and stakeholders based on mutual respect, and shared success. We are committed to being a reliable and trusted financial partner for our customers' journey towards prosperity.

2

Innovation

We embrace innovation and continuously seek new ways to improve our products, services, and processes. We are agile and adaptable, staying ahead of market trends and customer demands to provide cutting-edge solutions.

3

CUSTOMER-CENTRIC SERVICE

We put our customers at the forefront of everything we do. We strive to understand their needs, exceed their expectations, and deliver exceptional service that builds lasting relationships.

4

INTEGRITY

We uphold the highest standards of integrity, honesty, and ethical conduct in all our interactions. We are committed to being transparent in our operations, ensuring trust and accountability in every aspect of our business.

5

SOCIAL AND ENVIRONMENTAL RESPONSIBILITY

We are committed to making a positive impact on society and the environment. We promote responsible banking practices, support sustainable initiatives, and actively engage in corporate social responsibility (CSR) activities.

6

FINANCIAL INCLUSION

We believe in the importance of financial inclusion and aim to provide accessible financial services to all segments of society, including underserved communities and individuals, contributing to the economic development of Myanmar.

7

EMPOWERMENT

We value our employees and strive to create a supportive and inclusive work environment. We invest in their development, providing opportunities for growth, learning, and empowerment, enabling them to reach their full potential.